e-totalbankcuracao

Privacy and Security

Privacy Commitment

You have a financial partner that respects and protects the privacy of your information. The TotalBank Curacao, NV Privacy Commitment is our way of communicating what kind of information we collect, how we use that information, and the policies and procedures we use to protect it.

Please be assured that TotalBank Curacao, NV will NOT sell customer information or customer lists to outside merchants, or to any other person, company, or organization.

The information we obtain is limited to what is considered necessary for our business activities; to manage your records, accounts, and funds; to comply with laws and regulations; to help us design, improve, and understand your financial needs so we can provide you with quality products and superior service.

We do not disclose information about our customers or former customers except in circumstances provided by law.

In order to maintain our business operations and to offer products or services that complement your relationship with us, we may share some or all of the information we have in our records with companies that provide services to us or on our behalf, such as vendors we hire to prepare or support one or more of our products and services.

These companies operate on our behalf and are contractually obligated to maintain the confidentiality of the information we provide to them and to use it only for authorized purposes.

We may share some or all of the information we have as authorized or required by applicable law. This may include disclosures; to process and service transactions you request or authorize; related to the recording of deeds for mortgages and other security instruments in the public records; related to subpoenas or other legal processes; as part of an investigation or by order of a Curacao court; related to audits and inspections; related to the sale of accounts to another financial institution.

We protect your information and only authorize access to information about you to employees who need to know as part of their job responsibilities and who understand the importance of confidentiality and customer privacy through standard operating procedures and special training programs. We take appropriate disciplinary action to enforce employee privacy responsibilities.

In addition, TotalBank Curacao, NV maintains strict physical, electronic, and procedural information security measures to protect the confidentiality of your information.

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